Shopping
We deliver across India through trusted courier partners. Shipping is Rs. 99, and free on orders above Rs. 1,499. International shipping is not available yet, but write to info@anikijewellery.com if you are outside India and we will try to help.
Orders are dispatched within 1 to 2 working days. Metro cities usually receive orders in 3 to 5 working days, and the rest of India in 5 to 8. Personalised pieces need 2 to 3 extra days for engraving.
A tracking link is sent to your email and phone the moment your order ships. If the tracking shows no movement for 48 hours, contact us and we will follow up with the courier for you.
Tick “Is this a gift?” on the product page and add your message. We include it with the order.
Yes. Every piece is lightweight and made for children, with clasps designed to hold through a school day but open easily for a parent. Pieces with small parts are not recommended for children under 3 without supervision.
Payment
UPI, all major credit and debit cards, net banking and cash on delivery. Online payments are processed by a secure payment gateway; we never see or store your card details.
Yes, COD is available across most pincodes in India. A small COD handling fee is shown at checkout. Orders above Rs. 1,499 ship free.
Yes. Payments run through a PCI-compliant gateway over an encrypted connection. ANIKI never receives your card number, CVV or UPI PIN at any point.
A GST invoice is emailed automatically with every order confirmation. Need it in a different name or with a GSTIN? Reply to the confirmation email and we will reissue it.
Orders & Exchanges
Add pieces to your cart, head to checkout, fill in your delivery address and pay. You will get a confirmation email right away. No account is needed, though creating one makes tracking and reordering easier.
Yes, any time before it ships. Use the contact form or email info@anikijewellery.com with your order number. Once an order is dispatched it cannot be changed, but you can request a free exchange after delivery.
We do not offer refunds or returns for change of mind. What we do offer is a free exchange within 7 days of delivery, as long as the piece is unworn and in its original box. ANIKI pays the shipping both ways. Earrings can only be exchanged if they are unworn and still sealed, for hygiene reasons. If a piece arrives damaged or incorrect, we replace it free. Full details are in our Refund & Exchange Policy.
Tell us within 48 hours with a photo and we ship a replacement immediately at no cost. An unboxing video makes claims faster, but a clear photo works too.
Wipe pieces with a soft cotton cloth after wear, keep them off in the swimming pool, and store each piece in its ANIKI pouch. Our journal has a full care guide for silver pieces.